Legal
PRIVACY POLICY
www.toetape.com
Type of website: Ecommerce
Effective date:
www.toetape.com (the "Site") is owned and operated by Twill Product Design Company LLC. (Twill). Twill is the data controller and can be contacted at:
- email: info@twillproductdesign.com
- Phone: (714) 698-9632
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of the Terms of Use for the Site.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Clicked links;
- Content viewed; and
- Online identifiers
Data Collected in a Non-Automatic Way
We may also collect the following data when you manually create an account on our Site:
- First and last name; and
- Email address.
Cookie and Pixel Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies: Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies: Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies: Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies: Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Monitor user preferences to tailor advertisements around user interests.
Additionally, we use pixel tags to track our customers’ usage of the Site and to understand our customers’ preferences. This enables us to provide services to our customers and improve their online experience. We pixel tags to obtain aggregate data about Site traffic and interaction, to identify trends and obtain statistics so that we can improve the Site.
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
No data is sold to third-parties.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
- Analytics and advertising.
The data we collect when the user performs certain functions may be used for the following purposes:
- Communication with the User, and to secure the User's account.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
Advertising
We may disclose your personal information for a business purpose. We have disclosed the following categories of personal information about consumers in the past twelve (12) months:
- Identifiers;
- Internet or other electronic network activity information; and
- Inferences drawn from any of the personal information listed above to create a consumer profile.
We disclose personal information to the following categories of third parties:
- Online advertising companies.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
How We Protect Your Personal Data
All data is only accessible to our employees. Our employees. Exposure or misuse of user data in any way by an employee will result in that employee's termination.
While we take reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
- You can withdraw your consent by: Contacting Twill by email at: info@twillproductdesign.com .
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
- Users have provided their consent to the processing of their data for one or more specific purposes; and
- Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: Providing users with the most streamlined, unintrusive shopping experience possible.
Your Rights as a User
Under the GDPR, European data subjects have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
Children
The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer by email at:
- info@twillproductdesign.com
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
You can opt-out of the use of your personal data by changing your cookie settings in your browser. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority.
Changes To This Privacy Notice
We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend you check this Privacy Notice from time to time to ensure you are aware of any changes. If necessary, we may notify you by email of changes to this Privacy Notice.
Consent
By using the Site, the User consents to the terms of this Privacy Policy.
Contact Information
If you have any questions or concerns, you can contact us at:
(714) 698-9632
info@twillproductdesign.com
This document was last updated 10/28/2023
TERM OF USE
TOETAPE WEBSITE TERMS OF USE
Twill Product Design Company LLC dba ToeTape. (“ToeTape”) thanks you for your interest in our products, services, and content platforms, including our website at www.toetape.com (the “Site”). By accessing the Site or any services provided through the Site you acknowledge you have read, understand and agree to be bound by the following Terms of Use (collectively “Terms”). If you do not agree to all the Terms you cannot access the Site.
USE BY MINORS
If you are under 18, you should receive permission from a parent or legal guardian before you:
PURCHASES AND RETURNS
Goods and services purchased through the Site may be subject to additional terms and conditions. Additional terms and conditions are incorporated into these Terms by reference. If there are any conflicts between these Terms and the specific terms and conditions, the specific terms and conditions will control regarding your use of that section of the Site, or those goods or services.
ToeTape may make changes to any products or services offered on the Site. Prices may be changed at any time without notice.
Purchase of goods and services via the Site will require the user to provide personal information. ToeTape makes all efforts to keep information secure and confidential.
All purchases of physical goods from the Site are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.
ToeTape does not take title to or honor return of a physical item until the item is received. A refund may be issued without requiring return, at ToeTape’s discretion. Please see ToeTapes’s return policy.
TRANSMITTED MATERIAL
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others, even if there is a special notice a transmission is encrypted. While ToeTape will keep the information confidential, sending information to ToeTape does not cause ToeTape to have any special responsibility for the information.
PRODUCT DESCRIPTION
ToeTape attempts to accurately describe all goods and services sold through the Site. Information about product or service compatibility and capability will be as current and accurate as possible. ToeTape does not warrant product and service descriptions are error-free. Information on the Site may be out of date, and ToeTape does not commit to update all materials on the Site with respect to such products and services. If a product or service is not as described, it may be returned and refunded at a rate determined to be fair by ToeTape.
USER CONTENT DISCLAIMER
Certain features of the Site, such as the Venture Blog and links to social media platforms, permit uploading and publication of User Content. “User Content” may include photos, video, text, or other types of works. ToeTape expressly disclaims any and all liability in connection with User Content. ToeTape is under no obligation to edit or control User Content submitted by others. ToeTape reserves the right to remove or edit User Content at any time and without notice.
NOTICE OF INFRINGING USER CONTENT
ToeTape respects the intellectual property of others. We welcome the reporting of any Content on the Site you believe has been copied or disseminated in a way constituting copyright infringement. Infringing content can be reported to ToeTape by email to info@twillproductdesign.com. Please forward the following information:
ToeTape will promptly investigate any reported material and remove material determined to be infringing. By this notice, ToeTape seeks to preserve any and all exemptions from liability that may be available under the copyright law but does not declare it is a service provider as defined in 17 U.S.C. § 512(c) or elsewhere in the law of the United States or any state or territory within the United States.
OWNERSHIP
All materials on this Site, including but not limited to pictures, text, code, visual interfaces, user interfaces, and video, are protected by copyright under U.S. copyright law, international conventions, and other copyright laws. You cannot use the materials, except as specified herein. There are a number of proprietary logos, trade dress, and trademarks on the Site. Use of these materials on the Site is not a grant to use the materials. Trademarks may only be used as directed on the Site, with the proper designation.
LINKS
This website may contain links to other Internet sites. ToeTape provides such links for your convenience only and is not responsible for the content of any website linked to or from this Site. Links from this Site to any other website do not mean that ToeTape approves of, endorses, or recommends that website. ToeTape disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of any content on any other website.
CONTESTS
This Site may contain contests, promotions, or similar features. The Site may offer prizes or require submission of User Content or information about yourself. Each contest has its own rules, which must be read. Entering the contest or participating in a promotion or similar feature constitutes agreement with its specific terms and these Terms. ToeTape reserves the right to award or withhold contest prizes at its sole discretion, within the terms of the contest.
GOVERNING LAW
These Terms are governed by the laws of the State of California without regard to conflict of law principles. If a lawsuit or court proceeding is permitted under these Terms, then you and ToeTape agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Orange County, California to litigating any dispute. We make no representation that the Site or any material included in the Site are appropriate or available for use in your location.
INDEMNITY
You agree to indemnify, defend, and hold ToeTape and all of its agents, employees, information providers, licensors and licensees, and officers, (collectively “Indemnified Parties”), harmless from and against any and all liability and costs (including, without limitation, attorney’s fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or the foregoing representations, warranties, and covenants. You will cooperate as fully as reasonable.
TOETAPE’S RIGHT TO CHANGE THESE TERMS AND CONDITIONS OF USE OR CONTENT ON THE SITE
We reserve the right to change these Terms at any time. Altered versions of these Terms are effective upon their publication. Please check the terms periodically for changes. Continued access of the Site constitutes agreement to be bound by the updated or altered terms. If you do not agree to be bound by the modified terms, you must immediately cease access and use of the Site. Disputes arising under the Terms will be resolved in accordance with the version of these Terms in effect at the time the dispute arose.
TOETAPE INTELLECTUAL PROPERTY
Twill Product Design Company LLC dba ToeTape. (ToeTape) is the owner of the following listed trademarks and patents registered with the United States Patent and Trademark Office. ToeTape will take appropriate action to enforce its intellectual property rights when necessary.
Use the appropriate designation symbol when using the trademarked language in publication.
Trademarks
ToeTape™